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Customize Your On-Hold Messaging

Step #1 – Select Voice Talent & Music (Tape, CD, & Digital Files)

Browse our voice talent and music selections to find the best fit for your message. Whether you’re updating your current on-hold program or starting fresh, you can explore a range of male and female voice styles along with a variety of music categories. Once you’ve narrowed down your favorites, send us your top choices and we’ll take care of the rest—bringing everything together into a polished, professional final product that reflects your brand. Rush processing, specialty or bi-lingual voice talent (with or without translation), conversational recordings, and sound effects are available for an additional cost.

Studio One Selector 2

Step #2 – Provide Script Direction

Once you’ve selected your preferred voice talent and music, the next step is telling us what you want your message to say. Whether you’re creating a brand-new message or updating an existing one, our simple online forms help gather the information we need to create a polished, professional production tailored to your business.

New Client Questionnaire

New to Message On Hold? Complete our questionnaire to tell us about your business, services, goals, and any details you would like included in your message. We’ll use your information to create a custom script designed to engage callers and reflect your brand.

Go to Online Questionnaire >

Script Update Form

Already have a Message On Hold production with us? Use our script update form to request changes to your current message, including service updates, new promotions, holiday messaging, business hours, or other important information.

Holiday Script / General Edit Request >

Need a manual for the On-Hold Unit you’re using? Click here>

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