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Make Every Call Count!

On-Hold Marketing, Messaging & Music

Make a strong first impression with every caller, especially when they’re placed on hold and may otherwise hang up. Don’t overlook a captive audience. Turn hold time into a powerful marketing moment with messaging that informs, engages, and promotes your services, or enhance the experience with optional music that entertains callers and helps ease the wait.

With Message On Hold from Smart Link Solutions, you get a professional, polished experience backed by a wide selection of voice talent and optional music designed to match your brand and capture attention. We also create custom auto-attendant greetings, voicemail messages, and phone menu prompts to give your callers a consistent, professional experience from the very first interaction.

Why It Works

Benefits of On-Hold Messaging:

Keep Callers Engaged

Informative messaging keeps callers interested and makes wait times feel shorter and more enjoyable.

Strengthen Your Brand

Consistent, professional messaging reinforces your brand identity and can create a positive, lasting impression.

Highlight Your Services

Promote key services, offers, and updates to encourage callers to engage and take the next step.

Drive More Conversions

Turn on-hold time into an opportunity by presenting your value and increasing the chances of new business.

Reduce Hang-Ups

Minimize hang-ups and abandoned calls by giving callers a reason to stay connected.

Improve Call Efficiency

Answer common questions in advance to streamline conversations and save time for your team and customers.

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On-Hold Production Demos

Hear how professional on-hold messaging sounds for our clients.

Contact us to request a sample from your industry!

We Make It Easy!

On-Hold with Smart Link Solutions

Our simple, streamlined process that gets your message live quickly.

Our team handles everything from start to finish, making the process simple and efficient. We create a custom script that highlights your services and messaging, working with you to refine it until it’s exactly right.

Once approved, your message is professionally recorded in our studio, with the option to include music, and delivered in a format that works seamlessly with your phone system. Compatible with virtually any setup, including VoIP, we ensure a smooth, professional experience from day one and provide a final product that’s ready to use immediately.

MOH Hardware

Starting at

$40/mo

On-Hold & Auto-Attendant Messaging that Converts!

  • Increase caller engagement
  • Promote services and special offers
  • Reinforce your brand message
  • Reduce hang-ups and missed opportunities
  • Improve overall caller experience

Get started with reliable equipment or ready-to-use audio files for your existing phone system. Custom packages start at just $40/month.

Professional Script Writing

We turn your key services, promotions, and messaging into clear, effective scripts tailored to your business.

Creative Direction & Consultation

We help shape your message, tone, and flow to ensure it connects with your audience.

Experienced Voice Talent

Choose from a range of professional voices that deliver your message with clarity and personality.

Studio Recording & Production

Your message is recorded and professionally mixed for smooth, high-quality sound.

Optional Music Selection

Enhance your message with licensed music that complements your brand and improves the caller experience.

Message On Hold Equipment & Delivery

We provide reliable on-hold units and ready-to-use audio files compatible with virtually any phone system.

Your Sucess In Our Success!

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