Email Set-Up for iPhone (iOS Mail)

Settings at a Glance

Note: If SSL/TLS is not available, IMAP may use port 143 with STARTTLS. SMTP should remain 587 with STARTTLS.

Step-by-Step Setup (iOS Mail)

1. Open Settings on your iPhone, then tap Mail.
2. Tap Accounts → Add Account → Other → Add Mail Account.
3. Enter your Name, Email, Password, and a description (e.g., “Work Email”), then tap Next.
4. Select IMAP at the top.
5. Under Incoming Mail Server:
   • • Host Name: mail.smartlinkhost.com
     • User Name: your full email address
     • Password: your email password
6. Under Outgoing Mail Server (SMTP):
   • • Host Name: mail.smartlinkhost.com
     • User Name: your full email address
     • Password: your email password
7. Tap Next. iOS will verify the settings.
8. On the final screen, ensure Mail is enabled and tap Save.

Verify Advanced Settings (if needed)

1. Go to Settings → Mail → Accounts → tap your account → Account.
2. Tap Advanced:
   • Incoming Settings: Use SSL, Server Port 993.
   • IMAP Path Prefix: (leave blank unless instructed).
3. Return, tap SMTP → your server:
   • Use SSL: On (or allow STARTTLS if shown)
   • Server Port: 587
   • Authentication: Password
4. Tap Done to save.

Troubleshooting Tips

• If you can receive but not send, confirm SMTP is mail.smartlinkhost.com on port 587 with SSL/STARTTLS and authentication enabled.
• Re-enter your password on both Incoming and Outgoing sections to avoid typos.
• If SSL fails on IMAP, try port 143 with STARTTLS.
• Make sure “Require Authentication” (Outgoing) is enabled and uses your full email address.

Still need help? Call (248) 684-0500 or email [email protected].